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Questions Commonly Asked of Licensed Painters in Pleasant Hill

Questions Commonly Asked of Licensed Painters in Pleasant Hill

Hiring professional painters is one of the best decisions if you have a house in Pleasant Hill, California, or a business establishment that needs to be painted or repainted. However, hiring a painter is a challenging task as there are many things that you need to consider to find the most reliable team that will cater to your needs.

One of the most crucial parts is finding a licensed painter who can provide you with high-quality work and good customer service. With this, it is vital to ask the right questions when searching for the best-licensed painters in Pleasant Hill. This way, you can make the right decision about which company to hire. But what are these questions you need to ask?

To help you, we will provide you with some of the most commonly asked questions you will want to ask a licensed painter in Pleasant Hill before hiring them. You can gauge their experience, qualifications, pricing, and more. By getting answers to these questions, you can make an informed decision and feel confident in your choice of painter for your home or business.

Common Questions About the Painter’s or Painting Company’s Qualifications

When searching for a professional painter or painting company, the first thing you need to learn about them is their experiences and qualifications. It’s because you need to ensure that the painter or painting company you hire can be trusted with the task you have at hand. Below are some of the common questions about the painter’s or painting company’s qualifications that you can ask:

How long have you or the company been in business?

When hiring professional painters, you can ask them about their experiences and how long they have been in the industry. The longer they are in business, the better. It’s because this means many people have already trusted the services they offer for their business to remain for many years.

Are you insured?

It is also imperative to ask if the painter is insured. Keep in mind that painting contractors should have two types of insurance. One is the Comprehensive Business Liability, which protects your property in case of damage by the contractor. The other type of insurance is the Workmen’s Compensation, which protects the workers and keeps you from being liable while working on your property. Worker’s compensation is more expensive between the two, and many painting contractors will try to work without it.

As a consumer, you should only consider painters with these insurances. Also, if you are unsure about the validity of a contractor’s insurance, you may call the insurance carrier to confirm if the policy is current and active.

Do you have references?

You may also ask the painter or the painting company to give you a list of homeowners or businesses you can contact about their experiences with them. Do not be shy to ask the references if you can come to see the paint job in person. Having references available is one way of ensuring the kind of work quality that the painter or painting company can provide you with.

Aside from that, you can also request a portfolio. While painters might update their websites infrequently, most have photos of their best work that they can share with you.

Common Questions About the Painting Process

After learning about the qualifications and experiences of the painter or painting company, there are also important questions that you should ask about the painting process. Below are some of them:

What kind of paint materials do you use?

Knowing the paint brands they commonly use in their projects is essential. Choose a licensed painter that uses only the highest-quality paint that their clients can afford. This will ensure that your property will not need repainting after a year or two.

Aside from that, you can also discuss paint finish types with the contractor. It’s because some finishes are better, depending on which room or space you will have painted. If the painter is experienced, he can guide you on what paint will work best for the different areas in your home or business.

What kind of painting preparation do you do?

Also, ask the painter if wall sanding and wood or drywall repair are part of their services. Ask them what you need to do before the painters arrive, who would move the furniture and décor in your space, and other preparation tasks.

What are your normal hours of operation?

You may also ask the painter or the painting company about their regular operating hours. This way, you will know what days they will be on your property and how long they will work each day until the project is completed.

Do you do interior and exterior painting?

It is also best to ask whether or not they do interior and exterior painting. This way, if you need both services, you will only need to hire one team of professional painters to handle the job instead of finding one for each task. Also, painters who can handle interior and exterior painting are more skilled than those who only handle one.

How many painters will handle the project?

The number of painters handling the project often depends on how big your property is and how complex the project will be. Therefore, it is also important to ask this question so you will know how many people you can expect to arrive at your place once the project starts.

What is the usual time frame for completing a job?

Knowing how long a licensed painter can complete a project is very important. For example, suppose you need your whole home’s exterior to be painted. In that case, a good painter will be able to provide you with an estimated time frame on when they will be able to finish the job based on its size and the complexity of the painting task they have to do.

Do I need to be home while you paint?

It is essential to ask whether you need to leave your home or space when the painting work begins or if you can stay. This is also important for businesses so that you can plan your schedule. But there are painting companies that can do the work even when there are people around the area. Great painters can accomplish painting jobs without causing any inconvenience to other people on the property.

How do you protect my stuff?

We are aware that a painting job is usually messy. Therefore, you have to make sure that the painters you hire have a plan on how they will keep your things protected from paint spills, splashes, and damage.

Who cleans up the space after the work is done?

Some painters are very organized and clean when it comes to working. Some even clean up and return everything to their original locations after the painting project. Therefore, when hiring a licensed painter, it is also great to ask whether they will clean up the space after the work is done or if it will be your task as the property owner.

Common Questions About Pricing and Payment

Another set of standard and important questions to ask licensed painters in Pleasant Hill is their pricing and payment methods. These questions are essential as they allow you to gauge your budget and pick your best offer. Below are some of the common questions about pricing and payment:

How do I get an estimate?

The price of a painting job depends on different aspects, such as the size of your property, the type of painting services you need, and more. With this, a painter or company needs to check your property first and provide you with an estimate of the cost and how long they can finish the work. Some companies provide estimates to their clients for a certain price, but some good ones offer free estimates. Therefore, ask them first how you’ll be able to get an estimate from them.

Does the price include the paint?

Aside from asking about the type or brand of paint they use, you may also ask if the estimated price of the project already includes the cost of the paint they will use. It is better if the estimate already includes the paint price unless you are the one who will buy your preferred paint yourself.

Does the cost include fixing damaged woodwork, and is it included in the price of painting the property?

It would help if you also asked whether the painter covers the damaged and rotting woodwork repairs. If they do, ask if the price is included in the cost of painting the property or if it is a separate charge. This way, you can gauge whether you will save more by hiring a different team to fix the damages first or not.

What payment methods do you accept?

You should also ask about the type of payment methods that the painter or painting company accepts. This way, you can be prepared for what payment method to use once it is time to pay for the project.

Is a down payment needed?

Some contractors ask for a down payment to hold your spot in their schedule. Therefore, you also have to ask if this is needed. However, be wary of contractors asking for a large down payment. It’s because some people have been scammed by contractors asking for large deposits, and then they never show up to do the painting job. Some painting companies offer paint now, pay later promotions, which only require you to pay after finishing the project.

Common Questions About Warranties and Guarantees

Reputable painting companies usually back up their work. If you hire a contractor to paint your property, you need to have some assurances in the form of warranties and guarantees. Below are some common questions asked about warranties and guarantees:

Do you offer a warranty, what is covered, and how long is it in effect?

A lot of companies know the importance of warranties to their clients. Some companies give extended warranties, such as 10 to 20 years or even lifetime warranties. But note that most of those companies will be out of business long before the expiration of their warranties. Therefore, you need to look for a company that offers a realistic warranty. These can be 1-to-3-year warranties for both labor and material.

Also, warranties should be in writing and available for your review anytime. There are interior painting warranties for homes that see so much wear and tear from being lived in and exterior warranties due to the weather and climate issues that outdoor paints experience. Learning about the warranty before getting started is essential, as a trustworthy company should always guarantee their work and stand behind it.


Many of the questions we’ve provided in this article can be answered by looking around a painter’s website or a painting company. However, if you cannot find the answers there, you can call or email them and ask any questions. It is ideal to consult several painting contractors before choosing one that will do the required painting project. This way, you can compare them and see which can best cater to your needs. You will want to know these things from licensed painters in Pleasant Hill.


Swatch Book

Custom Painting Inc
Fremont, Hayward Area
(510) 795-0903
Livermore, Dublin, Pleasanton Area
(925) 294-8062
San Ramon, Danville, Alamo Area
(925) 866-9610
Walnut Creek, Concord Clayton,
Pleasant Hill Lafayette, Orinda Area
(925) 686-0903